How to Sync the Menu in Fleksa POS ?

How to Sync the Menu in Fleksa POS ?

Short Description

This article explains how to sync or refresh your menu in Fleksa POS so that new products, edited items, updated prices, or category changes from the Fleksa Dashboard instantly appear in the POS.

Prerequisites

Before syncing your menu, make sure:

  • You are using Fleksa POS on Windows / Tablet / Android

  • You are logged in with Admin / Manager / Cashier permissions

  • Your internet connection is active

  • Your menu has already been updated in the Fleksa Dashboard

Two Ways to Sync the Menu

Fleksa POS offers two different methods to sync the menu:

Method 1: Sync Menu from Fleksa POS Settings

Step 1: Open Fleksa POS

Open the POS app on your Windows PC, tablet, or Android device.

Step 2: Go to Settings

  • On the POS homepage, click the Settings (gear icon).

Step 3: Click “Sync Menu”

Inside Settings, you will find:

  • Sync Menu

  • Sync Now

  • or Refresh Data

Click the available sync button.

Step 4: Allow Sync to Complete

The POS will refresh:

  • New products

  • Updated prices

  • Category updates

  • Modifier changes

  • Availability updates

Sync takes about 2–5 seconds.

Method 2: Sync Menu from the Dashboard 

Step 1: Open Fleksa Dashboard

Login to your restaurant’s Fleksa Dashboard.

Step 2: Locate the POS Launch Section

You will see the Open POS button.

Step 3: Click the Sync Icon

Next to Open POS, there is a Sync icon.

  • Click the Sync icon to refresh the POS menu directly.

  • This sync forces the POS to load the latest menu the next time you open it.

Step 4: Open POS Again

After syncing:

  • Click Open POS

  • Your updated menu will now appear instantly.

Common Issues & Solutions

Issue: Menu changes still not showing after sync.
Solution:

  • Restart Fleksa POS and sync again.

  • Confirm menu updates were saved in the dashboard.

Issue: Sync icon missing on dashboard.
Solution: You might be using an older dashboard version — refresh the page.

Issue: POS takes too long to sync.
Solution: Check your internet connection.

Tips & Best Practices

  • Always sync after making menu changes in the Dashboard.

  • For big updates (50+ items), do a sync from both Dashboard and POS Settings.

  • If you use multiple POS devices, sync on each device.

  • At the start of each shift, perform a quick sync to avoid outdated items.

FAQ

Q: Do I need to sync after every small edit?
No — but recommended if the change should appear immediately in POS.

Q: Does syncing stop active orders?
No — syncing only updates the menu; all active orders remain unaffected.

Q: Can I sync offline?
No — internet connection is required.

Need More Help?

Contact our support team via the Partner Portal or by phone — we’re always happy to help.

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