Short Description

This article explains how to process a dine-in order using split payment in Fleksa POS — either item-wise split or split equally among guests.

Prerequisites

Before you begin:

• You are using Fleksa POS on Windows / Tablet / Android

• A dine-in order is already created on the selected table

• You have Cashier / Manager / Admin rights

• The Fleksa POS app is updated

Steps to Solve

A) How to Use Item-Wise Split Payment

Step 1: Open the Table

• Go to Dine-In.

• Select the table where the order is active.

Step 2: Go to Checkout

• Click Checkout to view the full bill.

Step 3: Choose “Split Payment”

• Click Split Payment.

• Select the option Item-Wise Split.

Step 4: Select Items to Assign to Each Guest

1. The list of all ordered items will appear.

2. Click on the items the first guest wants to pay for.

3. Click Pay Selected Items.

4. Choose the payment method (Cash, Card, QR, Giftcard).

5. Complete the payment.

Step 5: Continue for Remaining Guests

• Select the next set of items → Pay → Repeat until all items are paid.

B) How to Split the Bill Equally

Step 1: Open the Table

Go to Dine-In → Select table → Open the active order.

Step 2: Go to Checkout

Click Checkout.

Step 3: Choose “Split Payment”

• Click Split Payment.

• Select Split Equally.

Step 4: Choose Number of Guests

• Enter how many people will split the bill (e.g., 2, 3, 4).

• The POS automatically divides the total amount equally.

Step 5: Take Payments

For each guest:

1. Select Guest 1 → choose payment method → complete payment.

2. Select Guest 2 → choose payment method → complete payment.

3. Continue until all shares are paid.

Step 6: Bill Closes Automatically

• After all split amounts are paid, the table will be marked Available again.

Common Issues & Solutions

Issue: Items cannot be selected for split.
Solution: Ensure all items are added and the order is not already partially paid.

Issue: Wrong number of guests entered for equal split.
Solution: Go back and re-enter correct number.

Issue: Payment fails on one split.
Solution: Retry payment or choose another payment method.

Tips & Best Practices

• Use item-wise split when guests order very different items.

• Use equal split for large groups to speed up billing.

• Always confirm with guests before splitting.

• Reprint each split bill if customers need individual receipts.

FAQ

Q: Can I cancel a split and return to full payment?
Yes — click Clear Split and proceed with full amount payment.

Q: Can I combine both item-wise and equal split?
Not at the same time — choose one method per order.

Q: Do split payments affect kitchen orders?
No — split payments only affect billing.

Need More Help?

Contact our support team via the Partner Portal or by phone — we're happy to assist anytime.