Short Description

This article explains how to select a table, add items, and place a dine-in order in the Fleksa POS.

Prerequisites

Before placing a dine-in order, ensure:

• You are using Fleksa POS on Windows / Tablet / Android

• Your Dine-In layout is already created

• You have the correct permissions (Cashier / Manager / Admin)

• The Fleksa POS app is updated

Steps to Solve

Step 1: Open Fleksa POS

Open the Fleksa POS application on your Windows PC, tablet, or Android device.

Step 2: Go to the Dine-In Page

From the main menu, click Dine-In to display your table layout.

Step 3: Select a Table

• Click on the table where the customer is seated.

• Once selected, the system will open the order screen for that table.

Step 4: Add Items to the Order

1. Browse menu categories (Starters, Drinks, Mains, etc.).

2. Click an item to add it to the order.

3. Add modifiers or change quantities as needed.

Step 5: Review the Order

In the Order Summary, you will see:

• All added items

• Quantities

• Modifiers

• Total amount

You can remove or adjust items before submitting.

Step 6: Send Order to Kitchen or Print Bill

You have the following options:

• Send to Kitchen → Sends items directly to the kitchen display/printer

• Print Bill → Prints the customer's bill immediately from the POS

Note: “Print Bill” replaces the earlier Save/Hold process.

Step 7: Add Additional Items (Optional)

If the customer wants more items:

• Reopen the same table

• Add the items

• Send them to the kitchen again or print an updated bill

Step 8: Proceed to Checkout (Optional)

When the customer is ready to pay:

• Click the same table

• Tap Checkout

• Select payment method (Cash, Card, QR, etc.)

• Complete the billing process

Common Issues & Solutions

Issue: Unable to select a table.
Solution: Another user may be editing it. Refresh the page.

Issue: Items don’t print in kitchen.
Solution: Check printer/KDS connection or resend the order.

Issue: Menu not loading.
Solution: Restart the POS or check the internet connection.

Tips & Best Practices

• Always confirm the customer’s table number before adding items.

• Use modifiers to avoid kitchen confusion.

• Print the bill only after customers request it.

• Keep the table layout clean and organized.

FAQ

Q: Can I transfer the order to another table?
Yes, use the Transfer Table option.

Q: Can staff take orders from different devices simultaneously?
Yes, Fleksa POS supports multi-device order taking.

Q: Can I print multiple bills?
Yes, you can print as many times as needed.

Need More Help?

Contact our support team via the Partner Portal or by phone — we’re always happy to help.