How to Create a Reservation in Fleksa POS ?

How to Create a Reservation in Fleksa POS ?

Short Description

This article explains how to create a table reservation directly in Fleksa POS, including selecting date, time, customer details, and assigning a table.

Prerequisites

Before creating a reservation, ensure:

  • You are using Fleksa POS on Windows / Tablet / Android

  • Your Dine-In table layout is created

  • You have Cashier / Manager / Admin access

  • POS is synced and updated

Steps to Create a Reservation in Fleksa POS

Step 1: Open Fleksa POS

Open the Fleksa POS app on your Windows PC, Tablet, or Android device.

Step 2: Go to the “Reservation” Page

  • On the POS home screen, click Reservation.
    (Some versions may show “Table Reservation” or “Bookings”)

Step 3: Click “Add Reservation”

  • Click on + Add Reservation to start a new booking.

Step 4: Enter Customer Details

Fill in the reservation information:

  • Customer Name

  • Phone Number

  • Number of Guests

Step 5: Select Date & Time

Choose:

  • Reservation Date

  • Reservation Time

Step 6: Assign a Table

  • Select the table from your dine-in layout.

  • The system will show available tables based on the selected time.

Step 7: Add Notes (Optional)

You can add special instructions such as:

  • “Birthday setup”

  • “High chair needed”

  • “Allergic to nuts”

Step 8: Save the Reservation

  • Click Save or Create Reservation.

  • The reservation is now added to your reservation list.

What Happens After Saving?

Once saved:

  • The reservation appears in your Reservation List.

  • The table is blocked for that time slot.

  • Staff can see upcoming reservations from the Reservation page.

Common Actions

Edit a Reservation

  • Open the reservation → click Edit → update details.

Cancel a Reservation

  • Open the reservation → click Cancel Reservation.

Check Upcoming Reservations

  • View all bookings in the Reservation list sorted by date and time.

Common Issues & Solutions

Issue: No tables appear when selecting a reservation time.
Solution: Table may already be booked — choose another time or table.

Issue: Reservation can't be saved.
Solution: Ensure all required fields (name, phone, guests, time) are filled.

Issue: Reservation does not show on POS.
Solution: Sync POS using Settings → Sync.

Tips & Best Practices

  • Always confirm contact number for last-minute changes.

  • Use notes for special requests to avoid miscommunication.

  • Check the reservation list before peak hours.

  • Make sure tables are marked correctly as free or booked.

FAQ

Q: Can I assign multiple tables to one reservation?
No — only one table per reservation.

Q: Can I create recurring reservations?
Not currently — reservations are created individually.

Q: Can I create a reservation without assigning a table?
Yes — but assigning a table is recommended to prevent double-booking.

Need More Help?

Contact our support team via the Partner Portal or by phone — we’re always here to help.

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