How to Add Products to the Cart Using the Search Button (by SKU Number or Product Name) in Fleksa POS ?

How to Add Products to the Cart Using the Search Button (by SKU Number or Product Name) in Fleksa POS ?

Short Description

This article explains how to quickly add products to the cart in Fleksa POS using the search function by entering either the SKU number or the product name.

Prerequisites

Before you begin, ensure:

  • You are using Fleksa POS on Windows / Tablet / Android

  • Products are already created with correct SKU numbers

  • You have Cashier / Manager / Admin permissions

  • Your POS app is updated

Steps to Solve

Step 1: Open Fleksa POS

Open the Fleksa POS app on your Windows PC, tablet, or Android device.

Step 2: Select an Order Type

You can access the search function after choosing any order type:

  • Dine-In

  • Takeaway

  • Delivery

Step 3: Click on the Search Button

  • On the top area of the menu/order screen, click on the Search Bar.

Step 4: Search by SKU Number or Product Name

Option A: Search by SKU Number

  • Type the exact SKU number assigned to the product.

  • Matching items will appear instantly.

Option B: Search by Product Name

  • Type the full or partial product name
    (e.g., “Pizza”, “Coke”, “Burger”).

Step 5: Add the Product to the Cart

  • Click on the product from the search results.

  • It will be added to the cart immediately.

  • If the product has modifiers, a modifier popup will appear.

Step 6: Adjust Quantity (Optional)

  • You can increase/decrease quantity directly in the cart.

  • You may also remove or modify the product if needed.

Common Issues & Solutions

Issue: Product does not appear in search.
Solution: Check if the product is active and properly assigned to a category and SKU.

Issue: SKU search is not responding.
Solution: Verify the SKU is correctly saved in the product setup.

Issue: Wrong product appears.
Solution: Ensure no duplicate product names or SKU codes exist.

Tips & Best Practices

  • Use SKU search for fast checkout during peak hours.

  • Follow a consistent SKU format (e.g., BR01, DR02, PZ05).

  • Use name search when unsure of SKU or for long menus.

  • Encourage staff to use search for faster order processing.

FAQ

Q: Can I add products using a barcode scan?
Yes — scanning a product barcode will automatically add it to the cart.

Q: Can I search using partial SKU?
Yes, partial SKU entries will also show relevant items.

Q: Do hidden/inactive products appear in search?
No, only active products appear.

Need More Help?

Contact our support team via the Partner Portal or by phone — we're always happy to help.

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