Short Description
This article explains how to log in, access transactions, and cancel an order in Fleksa POS, including selecting a cancellation reason.
Step 1: Log In to Fleksa POS
Open Fleksa POS on your Windows, Tablet, or Android device.
Enter your Email and Password to log in.
Steps to Cancel an Order in Fleksa POS
Step 2: Go to the Transaction Page
From the POS homepage, click Transaction.
Step 3: Select the Order to Cancel
Scroll through the order list.
Click on the specific order you want to cancel.
Step 4: Open Receipt Details
On the left side, click Receipt Details.
Step 5: Click on “Cancel”
Click the Cancel button.
A confirmation message will appear:
“Want to cancel this order? This action cannot be undone.”
Step 6: Choose a Cancellation Reason
Available reasons include:
Customer Request
Out of Stock
Out of Service
Requested Item Not Available
You may also Search for a reason.
Step 7: Confirm Cancellation
Select the appropriate reason.
Click Cancel & Reopen to complete the cancellation.
The order will now be canceled immediately.
Tips
Always choose the correct cancellation reason for accurate reporting.
“Cancel & Reopen” is useful if you plan to make corrections and reprocess the order.
Cancellation cannot be undone—confirm before proceeding.