Short Description
This article explains how to edit or cancel an existing table reservation in Fleksa POS.
How to Edit a Reservation
Step 1: Open Fleksa POS
Open Fleksa POS on your Windows PC, tablet, or Android device.
Step 2: Go to the Reservation Page
On the POS home screen, click Reservation.
Step 3: Select the Reservation You Want to Edit
Find the reservation in the list (sorted by date & time).
Click on the reservation to open the details.
Step 4: Click “Edit Reservation”
Inside the reservation details page:
Click Edit or Edit Reservation.
Step 5: Update Any Information
You can change:
Customer name
Email
Phone
Guest count
Date & time
Duration
Table selection
Customer preferences
Comments
Make the necessary changes.
Step 6: Save the Changes
Click Save or Update Reservation.
The reservation will be updated instantly.
How to Cancel a Reservation
Step 1: Open Fleksa POS
Open the POS application.
Step 2: Go to the Reservation Page
Click Reservation.
Step 3: Select the Reservation to Cancel
Choose the reservation from the list.
Step 4: Click “Cancel Reservation”
Inside the reservation details:
Click Cancel or Cancel Reservation.
Step 5: Confirm Cancellation
A confirmation popup will appear.
Click Yes / Confirm to cancel.
The reservation will now be removed or marked as canceled depending on system settings.
Common Issues & Solutions
Issue: Cannot find the reservation.
Solution: Check the date filter or refresh the reservation list.
Issue: Cannot edit certain fields.
Solution: Some fields may be locked after the reservation time starts.
Issue: Table not available when editing time.
Solution: Choose another available table or adjust the time.
Tips & Best Practices
Double-check changes before saving to avoid confusion.
Always confirm phone number and guest count if editing a reservation.
Add comments for special requests to improve service quality.
If a customer cancels, update the reservation immediately to free the table.
FAQ
Q: Can I restore a canceled reservation?
No — the customer must create a new reservation.
Q: Can I edit a reservation after the time has passed?
No — past reservations cannot be edited.
Q: Will the table be freed automatically after cancellation?
Yes — once canceled, the table becomes available again.