Short Description
This article explains how to disable or close Delivery and Pickup orders directly from Fleksa POS using the Device Configuration settings.
Prerequisites
Before closing Delivery or Pickup orders, ensure:
You are logged into Fleksa POS on Windows / Tablet / Android
You have Manager or Admin permissions
Your POS app is updated
Steps to Close Delivery and Pickup Orders in Fleksa POS
Step 1: Open Fleksa POS
Open the Fleksa POS application on your Windows device, tablet, or Android device.
Step 2: Click on the Settings Icon
On the top navbar, click the Settings (⚙️) icon.
Step 3: Open “Device Configuration”
In the settings menu, select Device Configuration.
Step 4: Locate Order Type Settings
Inside Device Configuration, you will see the following toggles:
Enable Dine-In Orders
Enable Pickup Orders
Enable Delivery Orders
Request Pickup and Delivery Confirmation
Automatic Confirmation for Online Orders
Language Selection
Time Format (24 hours / 12 hours)
Step 5: Turn Off Pickup Orders
To close Pickup orders:
Switch Enable Pickup Orders → OFF
Pickup orders will immediately stop appearing and customers cannot place new pickup orders online.
Step 6: Turn Off Delivery Orders
To close Delivery orders:
Switch Enable Delivery Orders → OFF
Delivery orders will be disabled and hidden from the POS.
What Happens After You Disable These Orders?
Customers cannot place delivery or pickup orders on your website.
Live Orders for pickup/delivery will no longer appear.
Only the order types you leave enabled (e.g., Dine-In) will be available.
Common Issues & Solutions
Issue: Toggle won’t turn off.
Solution: You may not have permission — contact an Admin.
Issue: Online orders still coming in.
Solution: Refresh POS or restart the app after changing settings.
Tips & Best Practices
Turn off Pickup/Delivery when the restaurant is too busy, closed early, or driver unavailable.
Re-enable Pickup/Delivery using the same switches anytime.
Always inform staff when order types are turned off to avoid confusion.
FAQ
Q: Do I need to change settings in the dashboard as well?
No — disabling Pickup or Delivery in POS is enough.
Q: Can I disable both Pickup and Delivery at the same time?
Yes — turn both toggles OFF.
Q: Can customers still see the menu online?
Yes, but they cannot place pickup/delivery orders when disabled