Short Description
This article explains how to quickly add products to the cart in Fleksa POS using the search function by entering either the SKU number or the product name.
Prerequisites
Before you begin, ensure:
You are using Fleksa POS on Windows / Tablet / Android
Products are already created with correct SKU numbers
You have Cashier / Manager / Admin permissions
Your POS app is updated
Steps to Solve
Step 1: Open Fleksa POS
Open the Fleksa POS app on your Windows PC, tablet, or Android device.
Step 2: Select an Order Type
You can access the search function after choosing any order type:
Dine-In
Takeaway
Delivery
Step 3: Click on the Search Button
On the top area of the menu/order screen, click on the Search Bar.
Step 4: Search by SKU Number or Product Name
Option A: Search by SKU Number
Type the exact SKU number assigned to the product.
Matching items will appear instantly.
Option B: Search by Product Name
Type the full or partial product name
(e.g., “Pizza”, “Coke”, “Burger”).
Step 5: Add the Product to the Cart
Click on the product from the search results.
It will be added to the cart immediately.
If the product has modifiers, a modifier popup will appear.
Step 6: Adjust Quantity (Optional)
You can increase/decrease quantity directly in the cart.
You may also remove or modify the product if needed.
Common Issues & Solutions
Issue: Product does not appear in search.
Solution: Check if the product is active and properly assigned to a category and SKU.
Issue: SKU search is not responding.
Solution: Verify the SKU is correctly saved in the product setup.
Issue: Wrong product appears.
Solution: Ensure no duplicate product names or SKU codes exist.
Tips & Best Practices
Use SKU search for fast checkout during peak hours.
Follow a consistent SKU format (e.g., BR01, DR02, PZ05).
Use name search when unsure of SKU or for long menus.
Encourage staff to use search for faster order processing.
FAQ
Q: Can I add products using a barcode scan?
Yes — scanning a product barcode will automatically add it to the cart.
Q: Can I search using partial SKU?
Yes, partial SKU entries will also show relevant items.
Q: Do hidden/inactive products appear in search?
No, only active products appear.
Need More Help?
Contact our support team via the Partner Portal or by phone — we're always happy to help.