How to Set Up Opening Hours
Configure when your restaurant is open for ordering across all channels — website, QR ordering, and POS.
Setting Regular Hours
Navigate to Settings
Log into the Partner Portal and go to Settings > Business Hours.
Configure Weekly Schedule
For each day of the week, set your opening and closing times:
Day | Example |
Monday | 11:00 - 22:00 |
Tuesday | 11:00 - 22:00 |
Wednesday | 11:00 - 22:00 |
Thursday | 11:00 - 23:00 |
Friday | 11:00 - 00:00 |
Saturday | 12:00 - 00:00 |
Sunday | 12:00 - 21:00 |
To mark a day as closed, toggle the day off.
Add Break Periods (Optional)
If your restaurant closes between lunch and dinner, add a break:
Click Add Break for the relevant day
Set break start time (e.g., 15:00)
Set break end time (e.g., 17:00)
The restaurant will show as closed during break times.
Set Order Channels
Choose which channels follow these hours:
Delivery — when delivery orders are accepted
Pickup — when pickup orders are accepted
Dine-in — when QR ordering is available
Each channel can have independent hours.
Save Changes
Click Save to apply. Changes take effect immediately across your website, QR ordering, and POS.
Setting Holiday Hours
Go to Holiday Hours
In Settings > Business Hours, switch to the Holidays tab.
Add a Holiday
Click Add Holiday and enter:
Date: The holiday date
Name: Holiday name (e.g., "Christmas Day")
Status: Open with special hours, or Closed
Set Special Hours (if open)
If open on the holiday, set modified hours (e.g., 12:00 - 18:00).
Holiday hours override regular weekly hours for the specified date. Your website and QR ordering will automatically show the updated availability.
Timezone Settings
Your restaurant's timezone affects when hours are displayed and when ordering channels open/close.
Go to Settings > General
Verify your Timezone is correct (e.g.,
Europe/Berlin,America/Chicago)All business hours are interpreted in this timezone
Changing your timezone affects all scheduled operations — order cutoffs, reports, and analytics. Double-check after changing.
How Hours Affect Your Channels
Channel | Behavior When Closed |
Website | Shows "Currently Closed" with next opening time |
QR Ordering | Customers can browse the menu but cannot place orders |
POS | POS remains operational (staff can always take orders) |
Related
Settings — Full settings documentation
Configure Delivery Zones — Set up delivery areas