How to Add Staff Members
Add employees to your restaurant so they can log into the POS, manage orders, and access the partner portal with appropriate permissions.
You need Manager or Owner permissions to add new staff members.
Adding a New Employee
Navigate to Employees
Log into the Partner Portal and click Employees in the sidebar.
Click "Add Employee"
Click the Add Employee button in the top-right corner.
Enter Employee Details
Fill in the required information:
Field | Description |
Name | Employee's full name |
Used for partner portal login | |
Phone | Contact number |
Role | Select from Owner, Manager, or Staff |
Set POS PIN
Create a 4-digit PIN for POS login. Each employee needs a unique PIN to:
Clock in/out on the POS terminal
Be identified on orders and transactions
Access features based on their role
Keep PINs confidential. Each staff member should have their own unique PIN — never share PINs between employees.
Assign Permissions
Based on the role selected, permissions are automatically applied:
Permission | Staff | Manager | Owner |
Take orders | Yes | Yes | Yes |
Process payments | Yes | Yes | Yes |
Issue refunds | No | Yes | Yes |
View reports | No | Yes | Yes |
Manage employees | No | Yes | Yes |
Change settings | No | No | Yes |
Save and Confirm
Click Save to create the employee account. They can now:
Log into the POS with their PIN
Access the partner portal with their email (if given portal access)
Editing an Employee
Go to Employees in the partner portal
Click on the employee's name
Update their details, role, or PIN
Click Save
Deactivating an Employee
To remove access without deleting the employee record:
Go to Employees
Click the employee
Toggle Active to off
The employee can no longer log in
Related
Employee Management — Full employee management documentation
Settings & Permissions — Role and permission details