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User Account

Manage your profile information, saved addresses, order history, and account preferences.

Written by Bhushan

User Account

Manage your profile information, saved addresses, order history, and account preferences.

Creating an Account

Sign Up Options

  • Email and password

  • Sign in with Google

  • Sign in with Apple

Sign Up Flow

Step 1: Click the Account icon in the header

Step 2: Click Sign Up or Create Account

Step 3: Choose your sign-up method

Step 4: Enter your details or authenticate with Google/Apple

Step 5: Verify your email (click link in email)

Step 6: Account created and ready to use

Logging In

Step 1: Click the Account icon

Step 2: Enter your email and password

Step 3: Or click Sign in with Google / Sign in with Apple

Step 4: You're logged in and can access your account

Account Features

Profile Information

View and edit:

  • Full name

  • Email address

  • Phone number

  • Date of birth (for birthday offers)

Saved Addresses

  • Add multiple delivery addresses

  • Set a default address

  • Edit or delete addresses anytime

  • Quick selection at checkout

Order History

  • View all past orders

  • See order details and receipts

  • Track order status

  • Reorder favorite items with one click

Saved Payment Methods

  • Store cards securely (tokenized)

  • Add or remove cards

  • Set default payment method

  • Quick checkout without re-entering

Favorites

  • Save favorite menu items

  • Quick access when ordering

  • Heart icon to add/remove

  • Syncs across devices

Managing Your Profile

Edit Profile

Step 1: Log into your account

Step 2: Go to Account → Profile

Step 3: Update your information

Step 4: Click Save Changes

Change Password

Step 1: Go to Account → Security

Step 2: Enter your current password

Step 3: Enter new password and confirm

Step 4: Click Update Password

Update Email

Step 1: Go to Account → Profile

Step 2: Enter new email address

Step 3: Verify new email via link sent

Step 4: Email updated

Managing Addresses

Add New Address

Step 1: Go to Account → Addresses

Step 2: Click Add Address

Step 3: Enter street, city, postal code

Step 4: Add apartment number or instructions

Step 5: Click Save

Edit Address

Step 1: Find address in list

Step 2: Click Edit

Step 3: Make changes

Step 4: Click Save

Set Default Address

Step 1: Find address you want as default

Step 2: Click Set as Default

Step 3: This address auto-fills at checkout

Delete Address

Step 1: Find address to remove

Step 2: Click Delete

Step 3: Confirm deletion

Viewing Order History

Step 1: Go to Account → My Orders

Step 2: View list of all past orders

Step 3: Click any order to see details

Step 4: View items, prices, and receipt

Reordering

Step 1: Find a past order

Step 2: Click Reorder

Step 3: Items added to cart

Step 4: Proceed to checkout

Notification Preferences

Manage what communications you receive:

  • Order confirmation emails

  • Order status updates

  • Marketing emails and offers

  • SMS notifications

  • Push notifications (if PWA installed)

Update Preferences

Step 1: Go to Account → Notifications

Step 2: Toggle each preference on/off

Step 3: Changes save automatically

Loyalty Points (If Enabled)

View your loyalty status:

  • Current point balance

  • Points history

  • Available rewards

  • Tier status

Deleting Your Account

Step 1: Go to Account → Settings

Step 2: Click Delete Account

Step 3: Confirm you want to delete

Step 4: Account and data removed per GDPR

Account Benefits Summary

Feature

Guest

Account

Place orders

Yes

Yes

Order tracking

Yes

Yes

Saved addresses

No

Yes

Saved payments

No

Yes

Order history

No

Yes

Favorites

No

Yes

Loyalty points

No

Yes

Faster checkout

No

Yes

Troubleshooting

Can't Log In

Cause

Solution

Wrong password

Click "Forgot Password" to reset

Account not found

Check email spelling or sign up

Account locked

Wait 15 minutes after too many attempts

Not Receiving Emails

Cause

Solution

Spam filter

Check spam/junk folder

Wrong email

Update email in profile

Unsubscribed

Re-enable in notification settings

Order History Missing

Cause

Solution

Different account

Check which email you used

Ordered as guest

Guest orders not linked

Very old orders

Some may be archived

Payment Method Issues

Cause

Solution

Card expired

Update card details

Card removed

Re-add card

Bank declined

Contact your bank

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