Catering Orders
Order large quantities for events, corporate meetings, and parties with special catering menus and pricing.
Accessing Catering
Step 1: Click Catering in the header navigation
Step 2: The catering page opens with available packages and items
How Catering Orders Work
Catering orders differ from regular orders:
Larger quantities designed for groups
Separate catering menu with special pricing
Advance notice required
May require deposit payment
Staff reviews and confirms
Placing a Catering Order
Step 1: Select Event Date and Time
Step 1: Choose your event date from the calendar
Step 2: Select the delivery or pickup time
Step 3: Allow minimum lead time (varies by restaurant)
Step 2: Enter Event Details
Step 1: Enter number of guests
Step 2: Provide delivery address or select pickup
Step 3: Add special setup requirements
Step 3: Browse Catering Menu
Step 1: View available catering packages
Step 2: Or browse individual items for custom orders
Step 3: Check pricing (per person or per item)
Step 4: Build Your Order
Step 1: Select packages or items
Step 2: Adjust quantities based on guest count
Step 3: Add any special instructions
Step 4: Review total cost
Step 5: Enter Contact Information
Step 1: Enter your name
Step 2: Enter phone number (required for coordination)
Step 3: Enter email address
Step 6: Submit Request
Step 1: Review all details
Step 2: Click Submit Request
Step 3: Restaurant receives your request for review
Catering Menu Options
Pre-Set Packages
Package | Ideal For |
Corporate Lunch | Office meetings (10-50 people) |
Party Platter | Casual gatherings |
Breakfast Package | Morning meetings |
Event Buffet | Large events |
À la Carte Catering
Order individual items in large quantities
Mix and match to create custom menus
Ideal for specific dietary requirements
Per-Person Pricing
Some items priced per guest:
Buffet service: €25/person
Premium packages: €40/person
Minimum guest counts may apply
Lead Time Requirements
Order Size | Minimum Notice |
10-25 guests | 24 hours |
26-50 guests | 48 hours |
51-100 guests | 72 hours |
100+ guests | 1 week |
Pricing and Fees
Order Minimums
Minimum order amount (e.g., €200)
Minimum guest count (e.g., 10 people)
Additional Fees
Delivery fee (may be waived for large orders)
Setup fee (optional)
Service staff (if requested)
Equipment rental
Deposits
Large orders may require deposit
Typically 25-50% of total
Remainder due before event
After Submitting
Request Received
Confirmation email sent immediately
Restaurant receives notification
Review process begins
Restaurant Review
Staff reviews your request
Confirms availability and capacity
May contact you for clarification
Order Confirmed
Confirmation email with final details
Invoice or quote attached
Payment instructions provided
Before Your Event
Reminder sent before delivery date
Final confirmation of details
Delivery/pickup instructions
Communication
The restaurant may contact you to:
Confirm details and capacity
Request more information
Discuss menu modifications
Provide updates on preparation
Troubleshooting
Can't Submit Catering Request
Cause | Solution |
Date too soon | Choose a date with more lead time |
Below minimum | Increase order size or guest count |
Outside delivery area | Check delivery zones |
Missing information | Complete all required fields |
No Response from Restaurant
Cause | Solution |
Still reviewing | Allow business hours for response |
Email issues | Check spam folder |
Contact needed | Call restaurant directly |
Need to Modify Order
Cause | Solution |
Guest count changed | Contact restaurant ASAP |
Date needs changing | Request reschedule if possible |
Menu changes | Depends on lead time remaining |
Cancellation
Situation | Policy |
With notice | Refund per cancellation policy |
Last minute | May forfeit deposit |
Restaurant cancels | Full refund provided |