Table Reservations
Book a table at the restaurant online by selecting your preferred date, time, and party size.
Accessing Reservations
Step 1: Click Reservations in the header navigation
Step 2: Or click the Reserve a Table button on the menu page
Making a Reservation
Step 1: Select Date
Step 1: Click on the date picker
Step 2: Choose your preferred date from the calendar
Step 3: Unavailable dates are grayed out
Step 2: Select Time
Step 1: View available time slots for your selected date
Step 2: Click on your preferred time
Step 3: Time slots are based on restaurant availability
Step 3: Enter Party Size
Step 1: Select or enter the number of guests
Step 2: Larger groups may need to call directly
Step 3: Maximum party size depends on restaurant settings
Step 4: Enter Contact Details
Step 1: Enter your name (required)
Step 2: Enter your email (for confirmation)
Step 3: Enter your phone number (required)
Step 5: Add Special Requests
Enter any special requirements:
Birthday celebration
High chair needed
Accessibility requirements
Dietary restrictions
Preferred seating area
Step 6: Confirm Booking
Step 1: Review all reservation details
Step 2: Click Book Table or Confirm Reservation
Step 3: Confirmation page displays with booking reference
Step 4: Confirmation email sent to your address
Confirmation Process
Automatic Confirmation
Booking confirmed immediately
Confirmation email sent
No staff action needed
Manual Confirmation
Some restaurants review bookings first
You receive a "pending" confirmation
Staff confirms and you're notified
Check email for final confirmation
Reservation Confirmation Email
Your email includes:
Reservation date and time
Party size
Restaurant address with map link
Confirmation number
Cancellation link
Add to calendar button
Managing Your Reservation
Viewing Reservations (Logged-in Users)
Step 1: Log into your account
Step 2: Go to Account → Reservations
Step 3: View all upcoming and past reservations
Canceling a Reservation
Step 1: Click the cancellation link in your confirmation email
Step 2: Or go to Account → Reservations → Cancel
Step 3: Confirm cancellation
Step 4: Cancellation confirmation sent
Modifying a Reservation
Step 1: Cancel the existing reservation
Step 2: Create a new booking with updated details
Step 3: Or contact the restaurant directly
Availability System
How Availability Works
Based on restaurant capacity
Table configurations considered
Existing reservations factored in
Buffer time between seatings
Time Slot Display
Available times shown based on:
Restaurant operating hours
Kitchen capacity
Existing bookings
Minimum advance booking time
Cancellation Policy
Online Cancellation
Cancel via link in confirmation email
Deadline varies by restaurant (e.g., 24 hours before)
After deadline, call restaurant directly
No-Show Policy
Restaurants may track no-shows
Repeat no-shows may require deposits
Please cancel if plans change
Booking Rules
Setting | Description |
Advance booking | How far ahead you can book (7 days, 30 days, etc.) |
Minimum notice | Hours before reservation required |
Time slots | Booking intervals (15, 30, 60 min) |
Duration | Standard seating time |
Max party size | Largest group bookable online |
Troubleshooting
No Times Available
Cause | Solution |
Restaurant fully booked | Try a different date or time |
Outside reservation hours | Check when reservations are accepted |
Too soon | Minimum notice period required |
Party too large | Call restaurant for large groups |
Didn't Receive Confirmation
Cause | Solution |
Awaiting manual approval | Wait for staff confirmation |
Email in spam | Check junk/spam folder |
Wrong email entered | Contact restaurant with booking details |
Can't Cancel Online
Cause | Solution |
Past cancellation deadline | Call restaurant directly |
Link expired | Contact restaurant |
Already cancelled | Check email for cancellation confirmation |
Can't Find Reservation
Cause | Solution |
Different account | Check which email was used |
Booked as guest | Use confirmation email link |
Reservation cancelled | Contact restaurant to verify |