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Table Reservations

Book a table at the restaurant online by selecting your preferred date, time, and party size.

Written by Bhushan

Table Reservations

Book a table at the restaurant online by selecting your preferred date, time, and party size.

Accessing Reservations

Step 1: Click Reservations in the header navigation

Step 2: Or click the Reserve a Table button on the menu page

Making a Reservation

Step 1: Select Date

Step 1: Click on the date picker

Step 2: Choose your preferred date from the calendar

Step 3: Unavailable dates are grayed out

Step 2: Select Time

Step 1: View available time slots for your selected date

Step 2: Click on your preferred time

Step 3: Time slots are based on restaurant availability

Step 3: Enter Party Size

Step 1: Select or enter the number of guests

Step 2: Larger groups may need to call directly

Step 3: Maximum party size depends on restaurant settings

Step 4: Enter Contact Details

Step 1: Enter your name (required)

Step 2: Enter your email (for confirmation)

Step 3: Enter your phone number (required)

Step 5: Add Special Requests

Enter any special requirements:

  • Birthday celebration

  • High chair needed

  • Accessibility requirements

  • Dietary restrictions

  • Preferred seating area

Step 6: Confirm Booking

Step 1: Review all reservation details

Step 2: Click Book Table or Confirm Reservation

Step 3: Confirmation page displays with booking reference

Step 4: Confirmation email sent to your address

Confirmation Process

Automatic Confirmation

  • Booking confirmed immediately

  • Confirmation email sent

  • No staff action needed

Manual Confirmation

  • Some restaurants review bookings first

  • You receive a "pending" confirmation

  • Staff confirms and you're notified

  • Check email for final confirmation

Reservation Confirmation Email

Your email includes:

  • Reservation date and time

  • Party size

  • Restaurant address with map link

  • Confirmation number

  • Cancellation link

  • Add to calendar button

Managing Your Reservation

Viewing Reservations (Logged-in Users)

Step 1: Log into your account

Step 2: Go to Account → Reservations

Step 3: View all upcoming and past reservations

Canceling a Reservation

Step 1: Click the cancellation link in your confirmation email

Step 2: Or go to Account → Reservations → Cancel

Step 3: Confirm cancellation

Step 4: Cancellation confirmation sent

Modifying a Reservation

Step 1: Cancel the existing reservation

Step 2: Create a new booking with updated details

Step 3: Or contact the restaurant directly

Availability System

How Availability Works

  • Based on restaurant capacity

  • Table configurations considered

  • Existing reservations factored in

  • Buffer time between seatings

Time Slot Display

Available times shown based on:

  • Restaurant operating hours

  • Kitchen capacity

  • Existing bookings

  • Minimum advance booking time

Cancellation Policy

Online Cancellation

  • Cancel via link in confirmation email

  • Deadline varies by restaurant (e.g., 24 hours before)

  • After deadline, call restaurant directly

No-Show Policy

  • Restaurants may track no-shows

  • Repeat no-shows may require deposits

  • Please cancel if plans change

Booking Rules

Setting

Description

Advance booking

How far ahead you can book (7 days, 30 days, etc.)

Minimum notice

Hours before reservation required

Time slots

Booking intervals (15, 30, 60 min)

Duration

Standard seating time

Max party size

Largest group bookable online

Troubleshooting

No Times Available

Cause

Solution

Restaurant fully booked

Try a different date or time

Outside reservation hours

Check when reservations are accepted

Too soon

Minimum notice period required

Party too large

Call restaurant for large groups

Didn't Receive Confirmation

Cause

Solution

Awaiting manual approval

Wait for staff confirmation

Email in spam

Check junk/spam folder

Wrong email entered

Contact restaurant with booking details

Can't Cancel Online

Cause

Solution

Past cancellation deadline

Call restaurant directly

Link expired

Contact restaurant

Already cancelled

Check email for cancellation confirmation

Can't Find Reservation

Cause

Solution

Different account

Check which email was used

Booked as guest

Use confirmation email link

Reservation cancelled

Contact restaurant to verify

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