Legal Pages
Access legal information including privacy policy, terms and conditions, and imprint.
Accessing Legal Pages
Legal pages are linked in the website footer:
Privacy Policy
Terms & Conditions
Imprint (Impressum)
Privacy Policy
What It Covers
The privacy policy explains:
What personal data is collected
How your data is used
Who has access to your data
How to control your data
Your rights under GDPR
Data Collected
Data Type | Purpose |
Name | Order identification |
Order confirmation, account | |
Phone | Delivery coordination |
Address | Delivery location |
Payment info | Payment processing (tokenized) |
Order history | Account features |
Your Rights (GDPR)
As a customer you can:
Access your personal data
Correct inaccurate data
Delete your account and data
Export your data
Opt out of marketing
Terms & Conditions
What's Covered
Terms of service explain:
How ordering works
Payment terms
Delivery/pickup policies
Cancellation and refund rules
Acceptable use
Liability limitations
Key Points
Topic | Policy |
Orders | Binding when confirmed |
Payments | Due at checkout or delivery |
Cancellation | Policy varies by restaurant |
Refunds | Per restaurant's policy |
Delivery | Estimated times not guaranteed |
Imprint (Impressum)
Required for German businesses, the Imprint contains:
Legal company name
Business address
Contact information
Registration number
Tax ID (USt-IdNr.)
Responsible person
Finding the Imprint
Step 1: Scroll to the website footer
Step 2: Click Imprint or Impressum
Step 3: View legal business information
Cookie Consent
Cookie Banner
On first visit:
Cookie banner appears
Explains what cookies are used
Allows you to accept or customize
Making a Choice
Step 1: Read the cookie notice
Step 2: Click Accept All to allow all cookies
Step 3: Or click Customize to select cookie types
Step 4: Save your preferences
Cookie Types
Category | Purpose | Required |
Essential | Site functionality | Yes |
Analytics | Usage statistics | Optional |
Marketing | Targeted advertising | Optional |
Preferences | Remember settings | Optional |
Changing Cookie Settings
Step 1: Look for cookie settings link in footer
Step 2: Click to open cookie preferences
Step 3: Adjust your selections
Step 4: Save changes
Data Protection
How Your Data is Protected
SSL/HTTPS encryption
Secure payment processing
Data stored securely
Access controls in place
Payment Security
Card details never stored directly
Tokenized by payment processor
PCI-DSS compliant
3D Secure for verification
Exercising Your Rights
Access Your Data
Step 1: Log into your account
Step 2: View your profile information
Step 3: See order history
Delete Your Account
Step 1: Go to Account → Settings
Step 2: Click Delete Account
Step 3: Confirm deletion
Step 4: Data removed per GDPR requirements
Contact for Data Requests
If you need to:
Request data export
Report a concern
Ask about data practices
Contact the restaurant using information on the Contact page.
Legal Compliance
Fleksa websites comply with:
GDPR (General Data Protection Regulation)
German Telemediengesetz (TMG)
EU Cookie Directive
PCI-DSS for payments
Troubleshooting
Can't Find Legal Pages
Cause | Solution |
Not in navigation | Check footer links |
Page not set up | Contact restaurant |
Cookie Banner Keeps Appearing
Cause | Solution |
Cookies blocked | Enable cookies in browser |
Private browsing | Settings don't persist |
Cache cleared | Preferences reset |
Need to Update Consent
Cause | Solution |
Changed mind | Use cookie settings link |
Want to opt out | Update preferences anytime |
Data Request Not Answered
Cause | Solution |
Still processing | Allow 30 days per GDPR |
Wrong contact | Use official contact channel |
Need verification | Prove identity if requested |