Home Page
The home page is your restaurant's digital storefront. Customers see your branding, select their service type, and start ordering.
Selecting a Service Type
The website supports three ordering modes: Delivery, Pickup, and Dine-in. Each has different pricing and availability.
Step 1: View the service selection buttons on the home page
Step 2: Click Delivery to order for home delivery
Step 3: Or click Pickup to collect your order at the restaurant
Step 4: The menu loads with pricing for your selected service type
Service Type Differences
Service | Address Required | Delivery Fee | Typical Wait |
Delivery | Yes | Varies by zone | 30-45 mins |
Pickup | No | None | 15-30 mins |
Dine-in | No | None | Immediate |
Navigating the Website
Header Navigation
Step 1: Click Menu in the header to browse food items
Step 2: Click Reservations to book a table
Step 3: Click Gift Cards to purchase or check balance
Step 4: Click Catering to place large orders for events
Footer Links
Step 1: Scroll to the footer for additional pages
Step 2: Click Events to view upcoming restaurant events
Step 3: Click Careers to view job opportunities
Logging Into Your Account
Step 1: Click the Account icon in the header
Step 2: Choose your login method from the options
Step 3: Enter your credentials or use Google/Apple sign-in
Step 4: Once logged in, access your saved addresses, payment methods, and order history
Account Benefits
Feature | Guest | Logged In |
Place orders | Yes | Yes |
Order tracking | Yes | Yes |
Saved addresses | No | Yes |
Saved payment methods | No | Yes |
Order history | No | Yes |
Loyalty points | No | Yes |
Faster checkout | No | Yes |
Home Page Elements
Hero Section
Restaurant name and logo
Welcome message or tagline
Featured images or slideshow
Quick action buttons (Order Now, Reserve)
Service Selection
Choose how you want to order:
Delivery - Enter address, see delivery fee and zone
Pickup - View restaurant location and wait time
Dine-in - Pre-order or make a reservation
Restaurant Information
Operating hours for each service
Address with map link
Phone number
Social media links
Featured Menu Items
Popular dishes
Chef's specials
Seasonal offerings
Mobile Experience
The website is fully responsive:
Touch-friendly large buttons
Sticky navigation header
Bottom cart button always visible
Single-column layout on phones
Hamburger menu for navigation
Language Support
Step 1: Click the language selector in the header or footer
Step 2: Choose from available languages (German, English, Spanish)
Step 3: The page reloads with translated content
Troubleshooting
Page Not Loading
Cause | Solution |
Network issue | Check your internet connection |
Browser cache | Clear cache and refresh |
Server error | Try again in a few minutes |
Service Type Not Available
Cause | Solution |
Outside operating hours | Check restaurant hours for that service |
Service disabled | Restaurant may not offer that option |
Outside delivery zone | Enter an address within delivery range |
Login Issues
Cause | Solution |
Wrong password | Use "Forgot Password" to reset |
Account not found | Check email spelling or sign up |
Social login failed | Try email/password instead |