Fleksa QR
Let customers order and pay directly from their phone by scanning a QR code at the table. No app download required - it just works.
Quick Start
Generate Your QR Codes
Go to Partner Portal > Settings > QR Codes and generate unique QR codes for each table.
Print & Place
Print the QR codes and place them on each table. Use table stands, stickers, or tent cards.
Test It Yourself
Scan a QR code with your phone to see the customer experience. Try placing a test order.
Train Your Staff
Show staff how orders appear in POS and Kitchen Display. They'll see "Table 5" or similar so they know where to deliver.
Go Live
Customers can now scan, order, and pay without waiting for a waiter!
Why Use QR Ordering?
Benefit | For Restaurant |
Faster Table Turnover | Customers order and pay when ready, no waiting |
Reduce Staff Workload | Staff focus on service, not taking orders |
Increase Order Value | Visual menu with photos encourages add-ons |
Fewer Order Errors | Orders go directly to kitchen, no miscommunication |
Split Payments Made Easy | Groups can split bills on their phones |
Benefit | For Customers |
No Waiting | Order as soon as seated, pay when ready |
Browse Full Menu | See all items with photos and descriptions |
Easy Customization | Add notes, select options, no awkward requests |
Pay Their Way | Card, Apple Pay, Google Pay, PayPal |
How It Works
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Customer scans QR → 2. Browse menu → 3. Add to cart → 4. Pay
Customer scans QR code at their table
Browse menu on their phone - same menu as your website
Place order - sent directly to kitchen with table number
Pay from phone - no waiting for the bill
Call waiter button if they need assistance
Key Features
Getting Started
Feature | Description |
Guest checkout or account login | |
Multi-location support | |
Dine-in, pickup, or delivery options |
Ordering
Feature | Description |
Full menu with photos, filters, and search | |
Review and modify order before checkout | |
Complete order with table number auto-filled |
Payment & Tracking
Feature | Description |
Card, PayPal, Apple Pay, Google Pay | |
Real-time status updates + call waiter button |
Account & Features
Feature | Description |
Order history, favorites, loyalty points | |
Your logo, colors, and custom domain | |
App-like experience on mobile |
Advanced Guides
Feature | Description |
Complete guide to splitting bills - by items, equally, or remaining |
QR vs Website vs Kiosk
Feature | QR Ordering | Website | Kiosk |
Where | At the table | Anywhere | In-restaurant |
Device | Customer's phone | Any device | Dedicated screen |
Table Number | Auto from QR | Manual entry | Manual entry |
Best For | Dine-in | Delivery/Pickup | Quick-service |
Payment | Phone | Phone/Computer | Terminal |
All three use the same menu from Partner Portal.
Setting Up QR Codes
In Partner Portal
Go to Settings > QR Codes
Select number of tables
Click Generate QR Codes
Download PDF for printing
QR Code Options
Option | Description |
Table-specific | Each table gets unique QR with table number embedded |
Generic | One QR for the restaurant, customer enters table number |
Menu-only | Browse menu without ordering (for display) |
Printing Tips
Minimum 3cm x 3cm for easy scanning
Laminate or use waterproof material
Place where customers can easily see it
Include brief "Scan to Order" instructions
Unique QR Features
Call Waiter
Customers can tap "Call Waiter" on the order tracking screen:
Staff gets notification in POS
Shows table number and reason
Great for requests, questions, or issues
Split Payments
For groups at the same table:
First person opens order
Taps "Split Bill"
Shares payment link with others
Each person pays their share
Table-Linked Sessions
When customer scans table QR:
Table number automatically attached to order
Kitchen knows exactly where to deliver
No need for customers to enter table number
Related Products
Product | Relationship |
Configure menu, QR codes, and settings | |
Same ordering experience, accessed via URL | |
Staff see QR orders in real-time, can assist customers | |
QR orders appear with table number |
Troubleshooting
QR Code Won't Scan
Cause | Solution |
QR too small | Print at least 3cm x 3cm |
Poor lighting | Ensure adequate lighting at table |
Damaged QR | Replace with fresh print |
Camera blocked | Clean phone camera lens |
Wrong Table Number
Cause | Solution |
Scanned wrong table | Customer should scan their table's QR |
QR misconfigured | Check QR setup in Partner Portal |
QR codes swapped | Verify correct QR on each table |
Orders Not Appearing
Cause | Solution |
Network issue | Check restaurant WiFi |
POS not connected | Verify POS is online |
Order failed | Customer should check payment status |
Need Help?