Checkout
Complete your order by reviewing items, entering details (if needed), and proceeding to payment.
Checkout Flow
Dine-In Checkout
For table orders:
Step 1: Review confirmed items on your bill
Step 2: Add tip (optional)
Step 3: Select payment method
Step 4: Complete payment
Step 5: Order complete
No need to enter address or personal details for dine-in.
Pickup Checkout
Step 1: Review cart items
Step 2: Enter your name
Step 3: Enter phone number (for ready notification)
Step 4: Select pickup time (ASAP or scheduled)
Step 5: Add tip (optional)
Step 6: Select payment method
Step 7: Complete payment
Delivery Checkout
Step 1: Review cart items
Step 2: Enter name, phone, email
Step 3: Enter delivery address
Step 4: Select delivery time (ASAP or scheduled)
Step 5: Review delivery fee
Step 6: Add tip (optional)
Step 7: Select payment method
Step 8: Complete payment
Customer Information
For Pickup
Field | Required | Purpose |
Name | Yes | Order identification |
Phone | Yes | Ready notification |
Optional | Confirmation receipt |
For Delivery
Field | Required | Purpose |
Name | Yes | Order identification |
Phone | Yes | Delivery coordination |
Optional | Receipt and tracking | |
Address | Yes | Delivery location |
Dine-In
No customer details required
Table already identified from QR
Just pay when ready
Order Review
At checkout, verify:
All items correct
Quantities right
Customizations shown
Total accurate
Scheduling Orders
ASAP
Step 1: Leave time set to ASAP
Step 2: Order prepared immediately
Schedule for Later
Step 1: Tap Schedule for Later
Step 2: Select date
Step 3: Choose available time slot
Step 4: Order prepared for scheduled time
Order Notes
Add special instructions:
Delivery notes ("Gate code: 1234")
Allergy reminders
Special requests
Step 1: Find order notes field
Step 2: Enter your instructions
Step 3: Restaurant sees notes with order
Order Summary
At checkout you see:
Line | Description |
Items | Each item and price |
Subtotal | Before fees and tax |
Tax | Calculated amount |
Delivery Fee | If delivery order |
Tip | If added |
Discounts | If promo applied |
Total | Final amount |
Applying Promo Codes
Step 1: Find promo code field
Step 2: Enter code
Step 3: Tap Apply
Step 4: Discount shown on total
Code Types
Type | Example |
Percentage | 10% off |
Fixed amount | €5 off |
Free delivery | Delivery fee waived |
Proceeding to Payment
Step 1: Review all details
Step 2: Confirm total is correct
Step 3: Tap Pay or Complete Order
Step 4: Payment screen opens
Troubleshooting
Checkout Button Disabled
Cause | Solution |
Cart empty | Add items |
Below minimum | Order more to meet minimum |
Missing field | Fill required fields |
Outside hours | Order during open hours |
Address Not Accepted
Cause | Solution |
Outside delivery zone | Check delivery area |
Incomplete | Add full address with postal code |
Invalid format | Use suggested format |
Promo Code Not Working
Cause | Solution |
Expired | Code no longer valid |
Minimum not met | Increase order amount |
Already used | One-time codes can't be reused |
Wrong code | Check spelling |
Can't Schedule Order
Cause | Solution |
Time unavailable | Kitchen at capacity |
Outside hours | Select during open hours |
Too soon | Allow minimum prep time |