Skip to main content

Service Type

Select how you want to receive your order: dine-in at your table, pickup, or delivery.

Written by Bhushan

Service Type

Select how you want to receive your order: dine-in at your table, pickup, or delivery.

Service Options

Dine-In (Table QR)

When you scan a table QR code:

  • Service automatically set to Dine-In

  • Order delivered to your table

  • Table number captured from QR

  • Pay at table or counter

Pickup (Takeaway)

If pickup is available:

  • Order for collection at counter

  • Estimated ready time shown

  • Notification when order is ready

  • No table needed

Delivery

If delivery is enabled:

  • Order delivered to your address

  • Enter delivery address

  • Delivery fee calculated

  • Estimated delivery time shown

How It Works

Table QR Scans (Dine-In)

Step 1: Scan the QR code at your table

Step 2: Service pre-set to Dine-In automatically

Step 3: Table number captured from QR

Step 4: Go straight to menu and order

Pickup or Delivery

Step 1: Open the ordering link or scan a general QR

Step 2: Select Pickup or Delivery

Step 3: For delivery: enter your address

Step 4: For pickup: view pickup location and time

Step 5: Proceed to menu

Service Differences

Feature

Dine-In

Pickup

Delivery

Table required

Yes

No

No

Address needed

No

No

Yes

Delivery fee

No

No

Yes

Wait time

Immediate

15-30 min

30-45 min

Where to pay

At table

At pickup

Online

Dual Pricing

Different prices may apply per service:

Service

Pricing

Dine-in

Base menu prices

Pickup

May differ slightly

Delivery

May include delivery premium

When you switch services, prices update automatically.

Switching Service Type

If you need to change service:

Step 1: Tap the service type in the header

Step 2: Select new service from options

Step 3: Cart items remain intact

Step 4: Prices update for new service type

Delivery Zones

For delivery orders:

Step 1: Enter your address

Step 2: System checks if in delivery zone

Step 3: Delivery fee calculated based on distance

Step 4: If outside zone, offered pickup instead

Zone Information

Setting

Description

Zone boundaries

Area restaurant delivers to

Delivery fee

Fixed or distance-based

Minimum order

Required amount for delivery

Delivery time

Estimated minutes

Troubleshooting

Service Type Missing

Cause

Solution

Service disabled

Restaurant may not offer it

Outside hours

Check service-specific hours

Location doesn't offer

Try another location

Delivery Not Available

Cause

Solution

Outside zone

Address not in delivery area

Zone disabled

Service temporarily unavailable

Below minimum

Increase order amount

Wrong Table Number

Cause

Solution

Wrong QR scanned

Scan the correct table QR

QR misconfigured

Ask staff for help

Need manual entry

Ask if table input is available

Did this answer your question?