Service Type
Select how you want to receive your order: dine-in at your table, pickup, or delivery.
Service Options
Dine-In (Table QR)
When you scan a table QR code:
Service automatically set to Dine-In
Order delivered to your table
Table number captured from QR
Pay at table or counter
Pickup (Takeaway)
If pickup is available:
Order for collection at counter
Estimated ready time shown
Notification when order is ready
No table needed
Delivery
If delivery is enabled:
Order delivered to your address
Enter delivery address
Delivery fee calculated
Estimated delivery time shown
How It Works
Table QR Scans (Dine-In)
Step 1: Scan the QR code at your table
Step 2: Service pre-set to Dine-In automatically
Step 3: Table number captured from QR
Step 4: Go straight to menu and order
Pickup or Delivery
Step 1: Open the ordering link or scan a general QR
Step 2: Select Pickup or Delivery
Step 3: For delivery: enter your address
Step 4: For pickup: view pickup location and time
Step 5: Proceed to menu
Service Differences
Feature | Dine-In | Pickup | Delivery |
Table required | Yes | No | No |
Address needed | No | No | Yes |
Delivery fee | No | No | Yes |
Wait time | Immediate | 15-30 min | 30-45 min |
Where to pay | At table | At pickup | Online |
Dual Pricing
Different prices may apply per service:
Service | Pricing |
Dine-in | Base menu prices |
Pickup | May differ slightly |
Delivery | May include delivery premium |
When you switch services, prices update automatically.
Switching Service Type
If you need to change service:
Step 1: Tap the service type in the header
Step 2: Select new service from options
Step 3: Cart items remain intact
Step 4: Prices update for new service type
Delivery Zones
For delivery orders:
Step 1: Enter your address
Step 2: System checks if in delivery zone
Step 3: Delivery fee calculated based on distance
Step 4: If outside zone, offered pickup instead
Zone Information
Setting | Description |
Zone boundaries | Area restaurant delivers to |
Delivery fee | Fixed or distance-based |
Minimum order | Required amount for delivery |
Delivery time | Estimated minutes |
Troubleshooting
Service Type Missing
Cause | Solution |
Service disabled | Restaurant may not offer it |
Outside hours | Check service-specific hours |
Location doesn't offer | Try another location |
Delivery Not Available
Cause | Solution |
Outside zone | Address not in delivery area |
Zone disabled | Service temporarily unavailable |
Below minimum | Increase order amount |
Wrong Table Number
Cause | Solution |
Wrong QR scanned | Scan the correct table QR |
QR misconfigured | Ask staff for help |
Need manual entry | Ask if table input is available |