Skip to main content

Restaurant Selection

For restaurant groups with multiple locations or brands, select which restaurant to order from.

Written by Bhushan

Restaurant Selection

For restaurant groups with multiple locations or brands, select which restaurant to order from.

How It Works

Single Location (Most Common)

When you scan a table QR code:

  • Goes directly to that restaurant's menu

  • No selection needed

  • Table already identified

  • Start ordering immediately

Multiple Locations

If the QR code serves multiple locations:

Step 1: Landing page shows available locations

Step 2: Select your location from the list

Step 3: Menu loads for that restaurant

Step 4: Proceed to browse and order

Multi-Brand Groups

For restaurant groups with different concepts:

Step 1: Select the brand you want to order from

Step 2: Choose location if multiple exist

Step 3: Menu displays for that brand

Location Detection Methods

Automatic (GPS)

Step 1: Allow location access when prompted

Step 2: Nearest restaurant automatically suggested

Step 3: Tap to confirm or change

Manual Selection

Step 1: View list of all locations

Step 2: Search by name or address

Step 3: Select your location

Step 4: Proceed to menu

QR Code Linked (Most Common)

Best practice for dine-in:

  • QR code pre-linked to specific location

  • No selection needed

  • Customer goes straight to menu

  • Table number automatic

Setting Up for Customers

For restaurant operators, each location should have:

Setting

Description

Location name

Display name customers see

Address

Full street address

Operating hours

When QR ordering is active

QR codes

Table-specific codes

Multi-Brand Configuration

For different restaurant brands:

Setting

Description

Brand name

Display name for customers

Brand logo

Shown on selection screen

Menu

Each brand has unique menu

Colors

Brand-specific styling

Customer Experience

Best Practice

  • Table-specific QR codes

  • Pre-linked to correct location

  • Skip selection screen entirely

  • Fastest path to ordering

When Selection Needed

  • Generic QR for whole group

  • Customer opened link directly

  • Location needs to be changed

Troubleshooting

Wrong Location Showing

Cause

Solution

Wrong QR scanned

Scan the correct table QR

Cache issue

Clear browser and re-scan

GPS inaccurate

Select location manually

Location Not Available

Cause

Solution

Location disabled

Ask staff for assistance

QR ordering off

May not be enabled at this location

Outside hours

Check if restaurant is open

Can't Find Location

Cause

Solution

Not listed

May not offer QR ordering

Different name

Try searching by address

Technical issue

Ask staff for correct QR

Did this answer your question?