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White-Label Branding

The QR ordering experience is fully customized with your restaurant's branding.

Written by Bhushan

White-Label Branding

The QR ordering experience is fully customized with your restaurant's branding.

What Customers See

Restaurant Branding

When you scan a restaurant's QR code:

  • Restaurant logo displayed

  • Brand colors throughout

  • Custom fonts (if set)

  • Restaurant name and info

Branded Experience

  • Menu with restaurant styling

  • Checkout in brand colors

  • Receipt with logo

  • Emails with branding

Branding Elements

Logo

  • Displayed in header

  • Shown on landing page

  • Appears on receipts

  • Included in confirmation emails

Colors

Element

Where Used

Primary color

Headers, buttons, links

Secondary color

Accents, highlights

Background

Page background

Text

Body content

Visual Consistency

All screens maintain brand identity:

  • Menu browsing

  • Cart and checkout

  • Payment screens

  • Order tracking

  • Receipts

Custom Domain (If Configured)

Some restaurants have custom URLs:

  • order.yourrestaurant.com

  • yourrestaurant.com/order

Instead of generic Fleksa domain.

Multi-Brand Support

For restaurant groups with multiple brands:

  • Each brand has unique branding

  • Separate logos and colors

  • Different menus

  • Distinct customer experience

  • Unified backend

What's Customized

By Restaurant

Element

Customizable

Logo

Yes

Colors

Yes

Fonts

Premium feature

Domain

Premium feature

Email templates

Yes

Receipt design

Yes

Standard Elements

Element

Standard

App functionality

Same for all

Payment processing

Fleksa/Stripe

Order flow

Consistent UX

Benefits for Customers

  • Recognizable restaurant branding

  • Consistent with restaurant's identity

  • Professional appearance

  • Trust and familiarity

Troubleshooting

Logo Not Showing

Cause

Solution

Image loading

Wait for page to fully load

Browser cache

Clear cache and refresh

Not configured

Restaurant may not have uploaded

Wrong Colors

Cause

Solution

Cache issue

Hard refresh the page

Not saved

Changes may be pending

Branding Looks Different

Cause

Solution

Multi-location

Each location may differ

Recently updated

May need to clear cache

Different brand

May be viewing different brand

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