Fleksa Partner Portal
Your central command center for managing everything about your restaurant - from menus and orders to analytics and marketing. Configure once, publish everywhere.
For maintainers: This section (docs/restaurant-ops/) is the canonical source for Partner Portal / merchant ops documentation. Content here powers both the public docs site and is prepared for export to the Intercom Knowledge Base. The older resources/partner-portal/ numbered articles are considered legacy/duplicates.
Quick Start
Log In & Select Your Restaurant
Go to partner.fleksa.com, enter your credentials, and select your restaurant from the dropdown.
Set Up Your Menu
Navigate to Menu > Categories & Items to add your menu. This menu will automatically appear on your Website, QR ordering, Kiosk, and POS.
Configure Your Settings
Go to Settings to set up:
Business hours and contact info
Delivery zones and fees
Payment methods
Order notifications
Go Live
Enable online ordering in Settings > Order Settings and you're ready to accept orders!
Why Use Partner Portal?
Benefit | Description |
Single Source of Truth | Menu, prices, and availability sync to all ordering channels automatically |
Real-Time Order Management | See orders from Website, QR, Kiosk, and POS in one unified view |
Multi-Location Support | Manage multiple restaurants from a single dashboard |
Powerful Analytics | Track sales, popular items, peak hours, and customer trends |
Marketing Tools | Create offers, loyalty programs, and email campaigns |
Key Features
Current navigation in the Partner Portal (shop-scoped for owners/managers) is organized into these main sections. Documentation follows the same structure:
Operations
Orders & Menu
Customers & CRM
Reservations — Table bookings and floor plan.
Customers & CRM — Unified workspace for customer profiles, segments, reviews and engagement (single entry point in the app).
Marketing & Growth
Marketing — Unified workspace for offers, loyalty, gift cards, campaigns, automations, banners, SEO, upsell and engagement tools (single entry point
/marketing/toolsin the current app).
Reports & Analytics
Reports & Analytics — Overview + dedicated reports:
Alcohol Sales Report (US/TX) (conditional)
Shop Activity / Audit Log, Payouts, Invoices, and more (see the Reports section for the full list).
Reports availability can be conditional on country (DE/US/TX), shop feature flags, and user permissions.
Team
Employees — Staff management and time tracking.
Shift Schedule — Weekly visual planner for creating, assigning and publishing shifts.
Configuration
Settings — Comprehensive shop settings (basic info, timings, payments, delivery zones/map, devices, QR, user access & permissions, notifications, integrations, taxation, legal, brand, website, menu display, etc.). Many areas have dedicated deep-dive articles.
Integrations and Devices — Third-party connections and POS hardware.
Billing & Subscription
Billing — Plans, invoices, subscription management and payout details.
Website & Content
Website Builder & Content — Custom pages (visual Puck builder), template gallery, careers/applications, forms, events, gallery and blogs.
Getting Started
Onboarding — Step-by-step setup wizard (plan selection, Stripe, basic config, menu, website).
Profile, Shop Activity and Downloads are available under user menu or Reports for quick access.
Note: The app uses consolidated workspaces (single "Customers & CRM" and single "Marketing" entries) and several reports are behind feature flags or geo conditions. The docs structure mirrors the current navigation.
Related Products
Product | How It Connects |
Your online ordering website - uses your menu | |
Table QR ordering - uses your menu | |
Staff order entry - uses your menu | |
Kitchen display - receives orders | |
Self-service ordering - uses your menu |
Need Help?