Fleksa Kitchen Display
Show orders to your kitchen staff in real-time. No more lost tickets, shouting across the kitchen, or deciphering handwriting. Orders from all channels appear instantly.
Quick Start
Get a Screen
Use any tablet (10"+) or TV with a browser. Dedicated kitchen displays work best for durability.
Open KDS
Go to your KDS URL in the browser (you'll get this from Partner Portal).
Log In
Staff log in with their credentials. Select your station if using multiple displays.
Orders Appear Automatically
When customers order from Website, QR, Kiosk, or POS - orders appear on screen instantly!
Bump When Ready
Tap an order card to mark it ready. Staff and customers get notified.
Why Use Kitchen Display?
Benefit | Description |
No Lost Tickets | Digital orders can't fall on the floor or get greasy |
Real-Time Updates | Orders appear instantly from all channels |
Track Timing | See how long orders take, identify bottlenecks |
Station Routing | Send items to the right prep station (grill, salad, drinks) |
Audio Alerts | Never miss a new order with sound notifications |
Clear Display | Large, readable cards with all item details |
How It Works
`
Orders from: Kitchen Display: Result:
┌─────────────┐ ┌─────────────────┐ ┌─────────────┐
│ Website │──┐ │ ┌───┐ ┌───┐ │ │ Order │
├─────────────┤ │ │ │ 1 │ │ 2 │ ... │ │ Ready! │
│ QR │──┼────────▶│ └───┘ └───┘ │──────────▶├─────────────┤
├─────────────┤ │ │ Order cards │ │ Notification│
│ Kiosk │──┤ │ sorted by time │ │ to customer │
├─────────────┤ │ └─────────────────┘ └─────────────┘
│ POS │──┘ │
└─────────────┘ ▼
Tap to "bump"
when ready
`
Order comes in from POS, Website, QR, or Kiosk
Appears on kitchen screen instantly with audio alert
Kitchen staff prepares the order
Marks items/order ready by tapping the card
Staff/customer notified - order ready for pickup or delivery
Key Features
Getting Started
Feature | Description |
Staff login and device setup | |
Configure your display hardware | |
Display preferences, sounds, timing |
Using the Display
Feature | Description |
Understanding order cards and layout | |
Mark items ready, bump orders, recall | |
Filter by service type, status, station | |
Route orders to specific stations |
Real-Time Features
Feature | Description |
Instant sync across all devices | |
Audio and visual alerts for new orders |
Order Card Anatomy
`
┌─────────────────────────────────┐
│ #1234 Table 5 12:34 │ ← Order number, location, time
│ ─────────────────────────────── │
│ Dine-in PREPARING │ ← Service type, status
│ ─────────────────────────────── │
│ 1x Margherita Pizza │ ← Items
│ - Extra cheese │ ← Modifiers
│ - No onions │
│ │
│ 2x Coca-Cola │
│ │
│ 1x Tiramisu │
│ ─────────────────────────────── │
│ Notes: Nut allergy │ ← Special instructions
│ ─────────────────────────────── │
│ ⏱ 8 min │ ← Time in queue
└─────────────────────────────────┘
`
Multi-Station Setup
For larger kitchens, set up multiple displays:
Station | Shows | Example Items |
Grill | Hot food items | Burgers, steaks, grilled items |
Salad | Cold items | Salads, cold appetizers |
Fryer | Fried items | Fries, wings, fried appetizers |
Drinks | Beverages | Coffee, smoothies, bar drinks |
Expeditor | All items | Full orders for coordination |
Each station only sees their relevant items, reducing confusion.
Quick Reference
Common Actions
Action | How To |
Bump order | Tap the order card |
Bump single item | Tap the item within the card |
Recall bumped order | Tap "Recall" in footer |
View order details | Long-press the card |
Change view | Use filter buttons at top |
Mute alerts | Tap sound icon |
Order Statuses
Status | Meaning | Color |
New | Just received | Blue |
Preparing | Being made | Yellow |
Ready | Done, waiting for pickup | Green |
Bumped | Completed and cleared | Gray |
Timing Indicators
Time | Display | Meaning |
0-5 min | Green | On time |
5-10 min | Yellow | Getting long |
10+ min | Red | Overdue - priority! |
Supported Devices
Device | Notes |
Tablets | 10"+ Android or iPad |
TVs | Any smart TV with browser |
Dedicated Displays | Kitchen-rated touchscreens |
Computer | Any device with Chrome/Safari |
Recommendations
Screen size: 10" minimum, 15-21" ideal for kitchen
Mount: Wall mount or stand, eye-level
Protection: Consider splash-proof case for tablets
Multiple screens: One per station in busy kitchens
Related Products
Product | How It Connects |
Configure stations, routing rules, display settings | |
POS orders appear on KDS | |
Website orders appear on KDS | |
QR orders appear with table number | |
Kiosk orders appear on KDS |
Troubleshooting
Orders Not Appearing
Cause | Solution |
Not logged in | Check login status |
Wrong station | Verify station selection |
Network issue | Check WiFi connection |
Filter active | Clear any active filters |
No Sound Alerts
Cause | Solution |
Sound muted | Check sound icon on screen |
Device volume | Turn up device volume |
Browser blocked | Allow sound in browser settings |
Do Not Disturb | Disable on device |
Display Freezing
Cause | Solution |
Browser issue | Refresh the page |
Memory full | Close other tabs, restart browser |
Old device | Consider upgrading tablet |
Network drops | Check and stabilize WiFi |
Wrong Items Showing
Cause | Solution |
Wrong station | Select correct station in settings |
Routing rules | Check routing in Partner Portal |
All items off | Enable "Show all items" temporarily |
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