Device Setup
Configure your kitchen display hardware for the best experience in a restaurant environment.
Recommended Hardware
Tablets (Touch)
Device | Pros | Price Range |
Android Tablet 10"+ | Affordable, touchscreen, portable | Budget |
iPad (any model) | Reliable, great display, long support | Mid-range |
Samsung Galaxy Tab | Good value, durable build | Mid-range |
Dedicated Restaurant Displays
Device | Best For |
Sunmi T2 | Built for restaurants — includes printer, durable |
Elo Touch | Heavy-duty commercial touchscreen |
Any touchscreen monitor + mini PC | Custom setup, flexible sizing |
Non-Touch Options
Device | Use Case |
Smart TV with browser | Display-only — staff view orders but don't interact |
Large monitor + keyboard | Use keyboard shortcuts to bump orders |
Any device with a modern web browser works with Fleksa KDS. The minimum recommended screen size is 10 inches. For busy kitchens, 15"+ screens improve readability at a distance.
Setting Up a New Device
Choose your device and mounting location
Position the display where kitchen staff can see it clearly. Avoid placing directly above heat sources or steam.
Connect to power and WiFi
Use a permanent power connection (not battery). Connect to a stable WiFi network.
Open the browser and navigate to KDS
Go to kds.fleksa.com or your custom domain. Chrome is recommended.
Log in and select your station
See Authentication for login steps.
Device Configuration
Screen Settings
Setting | Recommendation |
Brightness | 80–100% for kitchen visibility |
Auto-sleep | Disable or set to 4+ hours |
Screen rotation | Lock to landscape |
Font size | System default or larger |
Browser Settings
Use Chrome, Safari, or Edge for best compatibility.
Setting | Recommendation |
Pop-up blocker | Disable for KDS domain |
Cookies | Allow for KDS domain (required for session) |
Cache | Clear weekly for best performance |
Notifications | Allow — required for audio alerts |
If you block notifications or cookies for the KDS domain, audio alerts won't work and your settings may reset on every page refresh.
Mounting Options
Wall Mount
Use VESA mount for monitors/TVs
Position at eye level for standing staff
Avoid direct heat or steam exposure
Run power cable along the wall for a clean setup
Counter Stand
Tablet stands work well for smaller displays
Consider anti-theft mount for high-traffic areas
Angle the screen for easy viewing and touching
Arm Mount
Adjustable viewing angle — swing out of the way when needed
Good for tight kitchen spaces
Mount to wall, shelf, or counter edge
Power Management
Keep the Screen On
Disable auto-sleep in the device's system settings
Use a "keep screen on" app if the device doesn't support disabling sleep
Always connect to power — don't rely on battery during service
Handling Power Outages
KDS auto-reconnects when power returns
Queued orders sync automatically
Consider a UPS (uninterruptible power supply) for critical operations
Running Multiple Devices
Log in to each device with the same restaurant credentials
All devices use the same account but can show different stations.
Select a different station on each device
One device for Grill, another for Prep, etc. See Station Routing.
Verify real-time sync
Place a test order and confirm it appears on all devices. See Live Updates.
Troubleshooting
Problem | Solution |
Screen dims during service | Check device power settings, disable auto-brightness |
Touch not responding | Clean the screen (grease buildup), restart device |
Browser crashes | Clear cache, close other apps, update browser |
Slow performance | Close all other apps, restart device, check WiFi speed |
WiFi drops frequently | Move router closer, consider a WiFi extender or ethernet adapter |
Screen too small to read | Increase font size in KDS Settings, or upgrade to a larger display |