Display View
See how orders appear on your kitchen screen and understand the order card layout.
Order Card Layout
Each order appears as a card on the screen. Here's what each element means:
Element | Description |
Order Number | Unique ID (e.g., #1234) — matches the receipt |
Order Type | Icon showing Dine-in, Takeaway, Delivery, or QR Order |
Table Number | For dine-in orders — helps runners find the right table |
Timer | Time since the order was placed — changes color as time increases |
Items | List of items to prepare with quantities |
Special Notes | Customer modifications, allergies, or special requests |
Always check Special Notes before preparing. Allergy information and dietary requests appear here. Missing these can cause serious issues.
Order Colors
Orders are color-coded by how long they've been waiting:
Color | Meaning | Action |
White/Blue | New order, just arrived | Start preparing |
Yellow | Exceeds warning time (default 10 min) | Speed up preparation |
Red | Overdue (default 15 min) | Prioritize immediately |
Green | Completed, ready for pickup | Bump to clear from screen |
Time thresholds are configurable in Settings.
Display Modes
Grid View
Shows multiple orders side-by-side in a grid. Best for high-volume kitchens where you need to see many orders at once.
List View
Shows orders in a single column with more detail per order. Best for smaller operations or stations with complex items.
Station View
Shows only items assigned to your station (grill, prep, drinks, etc.). Items from other stations are hidden. See Station Routing.
Screen Layout
`
┌─────────────────────────────────────────────────┐
│ Header: Station Name | Time | 🟢 Connection │
├─────────┬─────────┬─────────┬─────────┬────────┤
│ Order 1 │ Order 2 │ Order 3 │ Order 4 │ │
│ #1234 │ #1235 │ #1236 │ #1237 │ ... │
│ Table 5 │ Takeaway│ Delivery│ QR │ │
│ 2:30 │ 1:45 │ 3:10 │ 0:45 │ │
│ │ │ │ │ │
│ Items │ Items │ Items │ Items │ │
└─────────┴─────────┴─────────┴─────────┴────────┘
`
The header shows your station name, current time, and connection status. The number of columns adjusts automatically based on screen size, or you can set it manually in Settings.
Reading Order Details
Item Modifiers
Bold text: Main item name
Regular text: Modifiers and extras (e.g., "extra cheese", "no onions")
~~Strikethrough~~: Removed ingredients the customer doesn't want
Quantity Badges
2xBurger = Two burgers neededItems without a badge = quantity of 1
Tap an order card to see the full order details, including customer name and any notes that didn't fit on the card.
Troubleshooting
Problem | Solution |
Orders not showing | Check filter settings — you may be filtering out order types |
Text too small | Go to Settings → Display → increase font size |
Screen cluttered | Enable compact card size in Settings, or filter to your station only |
Colors not visible | Enable "High Contrast" in Settings → Accessibility |
Cards overlapping | Reduce number of columns in Settings → Display |